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How To Cancel

CANCEL UNPAID ORDERS

You are free to cancel any unpaid order in My Orders. Contact our customer service team via Email or Phone, and tell us the order number. We will help you to cancel it.

CANCEL PAID ORDERS

Customers are not allowed to cancel paid orders by themselves. You shall contact our customer service team and request to cancel. We will help and apply a refund.
If the order is already in delivery, we will implement the return and exchange process according to our Return Policy.

If you run into any issues, please don't hesitate to CONTACT US.